Terms and Conditions
 

Terms of Service:
Last Update : June 2017

 

In order to use the Services, you must first agree to the Terms and Privacy Policy. You may not use the Services if you do not accept the Terms and Privacy Policy.
This Agreement describes the terms and conditions applicable to your use of our services available under the domain of esoftz.com (the "Website"). www.esoftz.com is a venue booking portal owned, hosted and operated by IT-NetworkZ Infosystems Pvt. Ltd. You must read, agree with and accept all of the terms and conditions contained in this User Agreement and the Privacy Policy.

 

Registration and Account Access:

 

In order to access some features of the Website, you will have to create an account. While creating your account, you must provide accurate information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You may notify the Company immediately of unauthorized use of your account.

 

SERVICE - BOOKING AGENCY:


www.esoftz.com  will just act as a mediator for booking between the user and the Venue. 
It will provide payment gateway facilities and handle the transaction and where the owners collect payments directly from end Customers.

 

BOOKING CONFIRMATION:


Once booking for a Venue is done through www.esoftz.com, the Customer should manually confirm the booking by contacting the Venue owner/contact person directly by paying the balance amount. It is the responsibility of the Customer to manually confirm the booking by contacting the Venue(s) owner directly. www.esoftz.com shall not be responsible for any errors during booking process. If the confirmation page doesn’t appear or confirmation email isn’t delivered or any other type of errors occur; it shall be the responsibility of the Customer to contact the Venue(s) owner directly to resolve the issue; www.esoftz.com shall not have any responsibility for such errors.

 

MODIFICATION OF BOOKING:


Customer need to contact Venue(s) Owner directly to modify, cancel or make any types of changes to the bookings.

 

MODES OF PAYMENT:


If the Venue owner(s) has enabled Online payment for Booking, www.esoftz.com accepts Visa, American Express, MasterCard, select Debit Cards and Net Banking while booking online; method of payments are subject to change time to time without notice.

The Company does not ensure that a User or Supplier will actually complete a transaction and the Company shall not be liable for the failure to fulfill any obligation owed by User or Supplier to the other party.